State Farm® Insurance Agent Drew Karis
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
rick parnes
November 12, 2024
5
out of
5
rating by rick parnes
"This was by far the quickest and easiest quotation I have ever received. Not to mention, best the competition on price. Thank you!"
We responded:
"Rick, I'm so glad you found our quotation process quick and easy! It's wonderful to know we could offer you a competitive price. Thank you for choosing us! - Drew Karis - State Farm Insurance Agent, La Grange, IL"
skyward866
October 23, 2024
5
out of
5
rating by skyward866
"Lisa made the process of replacing my home & auto policies from a competitor a simple pain free task. She was a great listener, asked the basics she needed and delivered pricing that no insurance company could beat previously. Well done!"
We responded:
"Thank you for your wonderful review! I'm glad Lisa could make the transition of your home and auto policies so seamless and straightforward. It's great to know she provided you with unbeatable pricing. We appreciate your trust in our office and look forward to assisting you with any future needs! - Drew Karis - State Farm Insurance Agent, La Grange, IL"
Lucy Solis
October 4, 2024
5
out of
5
rating by Lucy Solis
"Lisa, Lupe, and Chris are friendly and polite staff members who are always willing to help and address any questions or concerns. I was involved in a hit-and-run accident on September 4th, where my parked Toyota was hit. I reached out to them for guidance on filing a claim and navigating the app to review my policy, and they were incredibly helpful throughout the process. However, I believe the State Farm claims department needs significant improvement. It was extremely difficult to get updates on my car, which has now been deemed a total loss. As a paying customer, I expect better communication and quicker responses. Additionally, I felt the settlement amount for my car was too low. While I understand that depreciation occurs after an accident, Toyota cars are known for their reliability, and mine, which I’ve had for nearly five years, is still in excellent condition, except for the bumper, which needs replacement. According to the claims department, since it's an older car, they declared it a total loss. I sought a second opinion and was told the damage could be addressed with a cosmetic repair. I’ve included a picture of my car to show that, aside from the damaged bumper, it is still in great condition. As you can see, the car is driveable, and the damage is primarily cosmetic. Despite this, the claims department has deemed it a total loss due to its age. I believe a more realistic approach, with an option for a cosmetic repair rather than declaring it a total loss, would have been more appropriate. The visual evidence speaks for itself, and I hope this encourages better communication and solutions for customers in similar situations. The claims process could be improved by providing more realistic estimates and faster responses to inquiries. The settlement amount I was offered—around $5,000—was essentially the same as the cost of repairs, which I found disappointing. Since my car is still drivable, I would prefer the option to repair it at a lower cost and receive a better settlement that would allow me to afford both the repairs and the potential purchase of a used car. I’m giving five stars to this agency and its staff—Lisa, Lupe, and Chris deserve recognition for their excellent service. However, for the claims department, I would rate it 2 out of 5 stars, or even 0.5 out of 5, due to the communication and settlement issues. I hope that someone can take a closer look at my case because the amount they are offering for my settlement is ridiculously low, given the condition of my car. I believe that with a more reasonable approach, this situation could be resolved fairly for both sides."
We responded:
"Thank you for your kind words about Lisa, Lupe, and Chris. We truly appreciate your five-star rating and are glad they were able to assist you with your claim. Our team is committed to providing excellent service, and we’re happy they were able to support you during a difficult time. We’re sorry to hear about your frustrations with the claims process. While our local office doesn’t handle claims directly, we understand how important clear communication and fair resolutions are. We always aim to advocate for our customers and ensure that every part of the insurance process, from guidance to claims, meets your expectations. Please feel free to reach out to our office if you need further assistance, and thank you again for trusting us with your insurance needs."
stacy ramos
September 30, 2024
5
out of
5
rating by stacy ramos
"Couldn’t have asked for a better experience! Lisa was able to save me a ton of money and made moving so quick and easy! She answered all my questions and I’m confident my family’s insurance needs are in good hands- Thanks Again Lisa!"
We responded:
"Lisa, thank you so much for your wonderful review! I'm happy to know that Lisa was able to assist you effectively and save you money. It's great to hear that your move went smoothly and that all your questions were answered. We're grateful for your confidence in our team and are here to help with any insurance needs. - Drew Karis - State Farm Insurance Agent, La Grange, IL"
Cynthia Gustavson
September 27, 2024
5
out of
5
rating by Cynthia Gustavson
"Lisa is terrific! She made shopping for replacement home/car insurance a breeze. Give her a call, you won't be sorry!!!!"
We responded:
"Cynthia, thank you for your wonderful review! I'm glad to hear that Lisa made the process of finding replacement home and auto insurance so easy for you. We appreciate your recommendation and are always here to help with any future needs. - Drew Karis - State Farm Insurance Agent, La Grange, IL"
Jennifer Logston
September 16, 2024
5
out of
5
rating by Jennifer Logston
"Easy process! Lisa Mock was informative and awesome to work with!"
We responded:
"Jennifer, thank you for your wonderful review! I'm glad to hear that Lisa made the process easy and informative for you. We appreciate your feedback and are always here to help with any future needs. - Drew Karis - State Farm Insurance Agent, La Grange, IL"
Paul Keilman
September 5, 2024
5
out of
5
rating by Paul Keilman
"Lupe at Drew Karis's office was awesome. She went above and beyond with questions that I needed answered, and unwelcome suprises along the way that popped up during the claims process, finding me an outside vendor to help when the State Farm associated vendor would not. She made it right, and has kept me as a customer."
We responded:
"Paul, thank you for your fantastic review! I'm glad Lupe could assist you with your questions and navigate the challenges during the claims process. It's great to know she was able to find an outside vendor to help and ensure everything was resolved. We appreciate your continued trust in our office. If you need anything else, we're here to help. - Drew Karis - State Farm Insurance Agent, La Grange, IL"
Urmin Shah
July 22, 2024
5
out of
5
rating by Urmin Shah
"I got a reference of Lisa and called her to find out my Auto & Home insurance policy. She was very quick and give me very best quote to bring my policies to All state. I would highly recommend Lisa and she is very awesome. Thank you for, your help."
We responded:
"Hey Urmin! Thanks a lot for your awesome review! I'm really happy Lisa could help you with your Auto & Home insurance and provide a great quote. We appreciate your recommendation and are always here if you need anything else! - Drew Karis - State Farm Insurance Agent, La Grange, IL"
Kate Noth Tomasino
June 24, 2024
5
out of
5
rating by Kate Noth Tomasino
"Drew’s office - and shout out to Lupe - have been amazing! Always so responsive and quick to resolve any questions or problems that’s come up. Thank you team!"
We responded:
"Thank you, Kate! I'm thrilled to hear that Lupe and our team could provide you with amazing service, resolving any questions promptly. We're grateful for your positive feedback and look forward to assisting you further in the future! - Drew Karis - State Farm Insurance Agent, La Grange, IL"
Russ Rietveld
June 14, 2024
5
out of
5
rating by Russ Rietveld
"A+ Lisa is great."
We responded:
"Russ, I'm pleased to hear that Lisa provided you with great service! We're grateful for your 5-star rating and appreciate your positive feedback. If you ever need assistance with your insurance needs, our office is here to help! - Drew Karis - State Farm Insurance Agent, La Grange, IL"
David Wright
June 13, 2024
5
out of
5
rating by David Wright
"Lisa was outstanding—friendly and professional!"
We responded:
"David, I'm pleased to hear that Lisa provided outstanding and professional service! We're grateful for your positive feedback and look forward to assisting you with all your insurance needs. Thank you for choosing our office! - Drew Karis - State Farm Insurance Agent, La Grange, IL"
Thomas Warkentin
June 11, 2024
5
out of
5
rating by Thomas Warkentin
"Quick, efficient, professional service."
We responded:
"Thomas, I'm pleased to hear you found our service quick, efficient, and professional! Providing top-notch assistance is our priority, and I'm grateful for your positive feedback. If you ever need further assistance or have any questions, feel free to reach out. Thank you for choosing Drew Karis - State Farm Insurance Agent, La Grange, IL."
David Kromrey
June 10, 2024
5
out of
5
rating by David Kromrey
"Lisa recently helped me start several new policies with State Farm. She was great! She was prompt in answering questions and making adjustments. I'm happy with the new policies, which cost approximately 1/2 of my previous company for similar coverage. Thanks!"
We responded:
"David, I'm thrilled to hear you're pleased with the new policies Lisa helped you set up! We're glad to have provided you with cost-effective coverage and exceptional service. If you have any questions or need further assistance, feel free to reach out anytime. Thank you for choosing us! - Drew Karis - State Farm Insurance Agent, La Grange, IL"
Matt Mottonen
June 4, 2024
5
out of
5
rating by Matt Mottonen
"Great rates even better people!!"
We responded:
"Matt, we're happy that you found our rates great and our team even better! Drew Karis - State Farm Insurance Agent, La Grange, IL"
Bridget Kloak
June 4, 2024
5
out of
5
rating by Bridget Kloak
"Drew Karis and his staff are the best. They handle all of my insurance needs. They are easy to contact and quick to reply! I’d recommend Drew to everyone!"
We responded:
"Bridget, I'm thrilled to hear you're pleased with our service and quick responses! We're grateful for your recommendation and look forward to assisting with all your insurance needs. Thank you for choosing our office! - Drew Karis - State Farm Insurance Agent, La Grange, IL"
Hannah Streeter
June 4, 2024
5
out of
5
rating by Hannah Streeter
"Drew was great to work with and provided me with a quote that was a better price than my previous agent. Will definitely continue to work with him"
We responded:
"Thank you, Hannah, for choosing our office for your insurance needs! I'm pleased to hear that I could provide you with a competitive quote. I look forward to continuing to assist you with your insurance. Drew Karis - State Farm Insurance Agent, La Grange, IL"
Shannon Reid
May 22, 2024
5
out of
5
rating by Shannon Reid
"Lisa was very polite, professional, and patient with me on the phone. I am satisfied with Drew Karis State Farm office."
We responded:
"Shannon, I am pleased to hear that Lisa provided you with polite, professional, and patient service over the phone. I'm glad you are satisfied with our State Farm office. We appreciate your positive feedback and look forward to assisting you with your insurance needs in the future! - Drew Karis - State Farm Insurance Agent, La Grange, IL"
Jim McMahon
May 10, 2024
5
out of
5
rating by Jim McMahon
"I cannot recommend Lisa highly enough! From the moment I reached out for a quote, she demonstrated exceptional professionalism, expertise, and dedication to finding the best insurance solutions for my needs. Her attention to detail and personalized approach made me feel valued as a client from start to finish. Not only did she provide me with comprehensive coverage options tailored to my specific requirements, but she also took the time to thoroughly explain each policy, ensuring I had a clear understanding of my coverage. Throughout the entire process, she was incredibly responsive, proactive, and went above and beyond to address any questions or concerns I had promptly. Thanks to her proactive approach, I now have peace of mind knowing that I have the best insurance protection in place. If you're looking for an insurance agent who truly cares about their clients and delivers exceptional service every step of the way, look no further! I am grateful to have found such a reliable and trustworthy insurance partner for home, auto AND a renter's policy"
We responded:
"Jim, we are ecstatic to hear about your fantastic experience with Lisa! Your detailed feedback truly highlights her dedication to providing personalized and comprehensive insurance solutions. We are pleased that you found value in her expertise and proactive approach. Thank you for entrusting us with your home, auto, and renter's policies. We look forward to assisting you with any future insurance needs! - Drew Karis - State Farm Insurance Agent, La Grange, IL"
Shawn G
May 10, 2024
5
out of
5
rating by Shawn G
"Quick and easy to get everything done! Thank you!!!"
We responded:
"Shawn, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! I'm pleased to hear that you found our service quick and easy. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Drew Karis - State Farm Insurance Agent, La Grange, IL"
Stephanie Santos
April 24, 2024
5
out of
5
rating by Stephanie Santos
"I worked with Lisa and she was fantastic! Super sweet, patient, knowledgeable and reaffirming. I really enjoyed my experience with her."
We responded:
"Stephanie, thank you so much for taking the time to share your experience with us! We're thrilled to hear that Lisa provided you with such exceptional service. Our team strives to offer nothing but the best to our customers, and it's wonderful to know that Lisa's dedication and expertise made your experience enjoyable. - Drew Karis - State Farm Insurance Agent"
Joel Sevilla
April 11, 2024
5
out of
5
rating by Joel Sevilla
"As a contractor, Drew Karis and staff, especially Guadalupe Fornino really care about their customers."
We responded:
"Wow, thank you for the five-star rating, Joel! We are fortunate to have hard-working team members, like Guadalupe, who do their best for our customers. - Drew Karis - State Farm Insurance Agent, La Grange, IL"
Aileen Lombardi
April 3, 2024
5
out of
5
rating by Aileen Lombardi
"My husband and I had a great experience with Drew and his team as we were looking for home & auto insurance last month. Drew was quick to get back to us and very professional. He even went over the policies line by line with us to make sure we understood the coverage and any questions we had were answered. His expertise and care for his clients is what helped our decision to do business with Drew. Not to mention his team is kind, professional, and quick to get back to you if you need any help. We received our new insurance cards in a timely manner and the State Farm app is so easy to use. We have been recommending Drew to all our family and friends! Thanks for making this process easy!!!"
We responded:
"Thank you for the glowing review, Aileen! I'm delighted to hear that you had a great experience with our team. Providing thorough explanations and excellent service is always our goal. We appreciate your recommendations and look forward to assisting you and your family with all your home and auto insurance needs. Drew Karis - State Farm Insurance Agent, La Grange, IL"
Anila Treska
February 27, 2024
5
out of
5
rating by Anila Treska
"Excellent job"
We responded:
"Anila, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Amanda Arbeit
February 26, 2024
5
out of
5
rating by Amanda Arbeit
"Lisa is truly one of the best agents I have worked with. Extremely professional, knowledgeable, helpful and kind. Would highly recommend her!"
We responded:
"Amanda, thank you for your glowing review! It's rewarding to know that Lisa provided exceptional service for your insurance needs. Your recommendation is truly appreciated, and we look forward to assisting you for years to come!"
Peter
February 15, 2024
5
out of
5
rating by Peter
"Lisa did a great job developing my quote and got my home and auto insurance."
We responded:
"Peter, thank you for sharing your experience with Lisa! We look forward to continuing our relationship!"